1. Accepted Payment Methods
At Paw & Pet, we strive to make your shopping experience as convenient and secure as possible. We accept the following payment methods for all orders:
| Payment Method | Details |
|---|---|
| Credit Cards | Visa, MasterCard, American Express, Discover |
| Debit Cards | All major debit cards with Visa or MasterCard logos |
| Digital Wallets | Apple Pay, Google Pay, PayPal |
2. Pricing & Currency
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Currency: All prices displayed on our website are in USD.
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Taxes: Applicable sales taxes are calculated based on your shipping address and will be clearly displayed before you complete your purchase.
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Pricing Accuracy: We strive to ensure all product prices are accurate. In the event of a pricing error, we reserve the right to cancel or refund affected orders. You will be notified promptly if this occurs.
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Price Changes: Prices are subject to change without prior notice. However, the price at the time of your order confirmation is the price you will pay.
3. Payment Process
We follow a transparent and secure payment process to ensure your peace of mind:
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Order Review: You will review your cart, including products, quantities, shipping costs, and taxes, before proceeding to payment.
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Payment Selection: Choose your preferred payment method from the options listed above.
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Secure Checkout: Payment information is collected through our secure payment gateway. We do not store your full credit card details on our servers.
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Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email with a summary of your purchase.
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Payment Issues: If your payment is declined or encounters an issue, you will be notified during checkout. For further assistance, please contact us at support@pawandpet.shop.
4. Security
Your payment security is our priority. We use industry-standard encryption technology (SSL) to protect your personal and payment information during transmission. All transactions are processed through PCI-compliant payment gateways, ensuring your data is handled securely.
5. Billing Information
You agree to provide current, complete, and accurate billing and account information for all purchases made at Paw & Pet. You authorize us to charge the total order amount (including applicable taxes and shipping fees) to your selected payment method.
6. Order Cancellations
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Before Shipment: If you need to cancel your order, please contact us immediately at support@pawandpet.shop . If your order has not yet been processed or shipped, we will issue a full refund to your original payment method.
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After Shipment: Once your order has been shipped, cancellation is no longer possible. Please refer to our Return & Refund Policy for return instructions.
7. Payment Disputes & Chargebacks
If you do not recognize a charge from Paw & Pet or believe there has been an error, please contact us directly at support@pawandpet.shop before initiating a chargeback with your bank. We are committed to resolving any billing concerns quickly and fairly.
8. Contact Us
For any questions regarding our Payment Policy or assistance with your order payment, please reach out to us:
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Email: support@pawandpet.shop
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Phone: +1 559-940-7031
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Business Address: 95 W Shaw Ave, Clovis, CA 93612, USA
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Business Hours: Monday – Friday, 9:00 AM – 6:00 PM PST